How to be friendly in an email

Here are some tricks you can use to sound informal and friendly in email:


Use a suitable greeting and sign-off

• Dear James
• Hello Sarah
• Hi there John
• All the best
• Many thanks
• Kind regards
• Best wishes

You can omit (leave out) I, I'm and It's

• Can't make the party next week (Instead of: I can't ...)
• Not sure if you got my last email.
• Will call you this afternoon.
• Great news about the new contract!
• Had a terrible day at work yesterday.

You can omit the verb clause and in most cases that:

• Great presentation!
• Update tomorrow.
• Just to let you know (...) I'm thinking about the offer.
• Sorry to hear (...) you can't make the dinner party.