Tuesday, 17 April 2012

Being less direct in sensitive situations

Sometimes it is more polite to be less direct. This is a useful tip especially during meetings.


It's easy! You can use the past simple instead of the present simple to raise an issue that may be a bit sensitive:


One thing I wanted to discuss was ......


Instead of


One thing I want to discuss is ....


Both expressions are correct, but the first one is less direct

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