How to: make small talk

What is SMALL TALK?


These phrases can help you make small talk when welcoming visitors to your company.

The visitor's journey:

• Did you have a good flight / trip?
• How was your journey/trip?
• How long was the flight?
• Did you have any problems finding us?

Accommodation:

• Where are you staying?
• What's your hotel like?
• I hope everything is OK at the hotel?