Sunday, 9 January 2011

Emailing ... common sense please!


in: English Advice
It may seem too obvious to write about, but many of my students have lots of problems when writing emails in English, especially in a business context. Emails are often too long, too formal and just don’t get to the point quick enough. Have a look at the tips below – they seem very obvious, but try to keep them in mind* the next time you write an email in English!

Important Points to Remember
  1. 1Email is much less formal than a written letter. Emails are usually short and concise.
  2. 2If you are writing to someone you don’t know, a simple “Hello” is adequate. Using a salutation such as “Dear Mr Smith,” is too formal.
  3. 3When writing to someone you know well, feel free to write as if you are speaking to the person.
  4. 4Use abbreviated verb forms (He’s, We’re, He’d, etc.)
  5. 5Include a telephone number to the signature of the email. This will give the recipient the chance to telephone if necessary.
  6. 6It is not necessary to include your email address as the recipient can just reply to the email.
  7. 7When replying eliminate all the information that is not necessary. Only leave the sections of text that are related to your reply. This will save your reader time when reading your email.

For some useful language when emailing, try this link:

Let me know what you think!



2 comments:

Yefano said...

What I also try to do is phrase in a positive way. So for ex.:

I will need your XXX before I can start YYY

instead of

I will not be able to start YYY if/until/unless you send me XXX

KerinG said...

Excellent tip Yefano -
Thanks