check you are only sending emails to those who need to know
think twice before using the ’Reply to All‘ option
use the ’To‘ field for people you want to act on your email
use the ’cc‘ field for those included for information only
content
include the name of the recipient
explain the purpose in the first few lines and, if necessary, who you are
distinguish between fact and opinion
summarise/explain the contents of attachments
if replying, include the original email to provide context
use hyperlinks to intranet content – see Microsoft Outlook Help facility
style
be aware of the tone of the message
use plain English
avoid unnecessary length
check spelling before sending
avoid unfamiliar abbreviations and emoticons
use a signature
explaining who you are and giving contact details – see Microsoft Office Outlook Help facility on how to create and insert these automatically into emails.
Why using Google translate can just be embarrassing:
I’ve done it myself... I’ve been in a hurry and needed to write an urgent email in Italian. But I can’t get hold of someone to check it for me before sending it off... so I’ve used Google Translate. And more often than not, have ended up making a complete fool of myself... So, my advice is, DON’T DO IT...
MAKE A FOOL OF YOURSELF means to make yourself seem stupid by behaving in a silly or embarrassing way.
For example: Yesterday, I made a complete fool of myself. I had to write an email for work in French. (My French sucks!) I didn't know how to write something, so I used google translate. I sent the email off and thought nothing of it. Later that day, my French colleague called me and was rather amused! Because I'd used google translate, I was completely wrong in my email and it had no sense at all. Instead of saying: "I'll be in touch soon" I said, "I will go in welcome to be in contact" ...... I was so embarrassed.